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User reports not working

  • Fixed & released

M
kon

User reports (summary and detailed) don‘t work. Wheter in pdf- (error & no report/file) nor in Excel-Format (no users – and therefore no data – listed).

A

Activity Newest / Oldest

C

Caroline Vorpenes

Status changed to: Fixed & released

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Alek Slater

Status changed to: Open

M

kon

Thanks


Avatar

Alek Slater

Status changed to: Fixed & released

Avatar

Alek Slater

Should be up and running again now, sorry for the inconvenience.


M

kon

I checked again:
In easee.cloud:My Sites:Consumption:Report
- User Summary Report:PDF: ~1 min. spinning => «Error Occured»
- User Summary Report:Excel: no users in xlsx-file…
- User Detailed Report:PDF: «Error Occured»
- User Detailed Report:Excel: «Error Occured»
Some days ago Excel worked always as expected. PDF sometimes…
We need these reports to invoice users…