3

Incorrect indication of the loading time

  • Fixed & released

L
Lutz

After the battery is charged, the Easee App will display the correct time that charging stopped. If I later disconnect the charging cable from the vehicle, the app shows this point in time as the end of the charging process. But that is often many hours later. The duration of the loading session is therefore displayed incorrectly.

A

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Alek Slater

Status changed to: Fixed & released

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Alek Slater

Status changed to: Being fixed

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Alek Slater

This is because we use the charging session to determine the duration - a charging session is defined from the time you plug in the charger, to the time you unplug it.

But yes, we are working on exposing more accurate information so we don't have to estimate duration etc.


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