After the app update, the currency in the consumption overview is displayed in "kr" instead of EUR. The calculation is correct, only the display is not taken over.
In the settings, everything is stored correctly, even re-entering my location information / EUR did not help.
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Not fixed. I get the cost in NOK instead of SEK.
Try to re-save the Currency in Charging Price, and then pull to refresh the consumption page in the App.
If not you'll have a mix of SEK and NOK, which is why it will sometimes show NOK.
Fix released in v1.3.6
All works fine now! Thanks a lot for this lovely support :-)
Status changed to: Fixed & released
Merged with: Unit of overall costs
In the gab for overall Energy consumption the unit of the costs is „Kr“. In the settings the price per electric Energy is set to euro.
Hi Nils - this is a known issue. We are are looking to release update later this week with fix.
Despite having the costs set to „xy EUR/kWh“ under the Site settings, when switching to the consumption diagram, the displayed currency is still „Kr“. Even switching the currency had no effect on this diagram.
I expect the currency to be corresponding to each other.
This error occurs on multiple devices for different users as I read about it on a local Easee Wallbox Community Group on Facebook. There are several users with this exact error.
(See screenshots for details)
Merged with: Wrong currency displayed under „consumption“ iOS App
Already fixed. Will be released next week.
Thank you for the quick reply! Looking forward 👍🏻
Status changed to: Being fixed
Price per kWh is set in EUR but in consumption window price is shown in Kr
Merged with: Wrong currency in Consumption window
Looking in my app. Currency is EUR , for each session correct amount of cost available. But in the monthly diagram the sum of amount is presented in NOK and in the year view nothing worked + currency is Kr.
Merged with: Wrong currency in the diagrams
If I choose the Language german, the currency will not chanage the same and still in dkr
Merged with: Problem with Currency
When selecting the year average in Charger Consumption setting the costs are displayed in krones instead of euros (my default) and no amounts are displayed for both kwh and total costs.
Merged with: Consumption year average
If I set EUR in the preferences, the statistics and total still shows KR. Sometimes it changes back to EUR. When I update the statistics, it jumps to year 2019.
Merged with: KR instead of EUR
Ok thx I see the problem.
When a month has no data it defaults to Kr.
And yes we shouldn’t change the chosen month when you refresh, will fix it soon
Try to pull to refresh :)
I did. This is mostly when it screws up. Either jumps to 2019 or changes the currency.
Hi Maik. The displayed currency is based off the site settings provided by the API. There has been no change in the app with regard to this.
If you want it to display in EUR, then change the currency to EUR.
Entering Location information, whatever that means, does not alter the stored currency.
The desired currency can be changed in Site Settings for your site, either in the portal or in the app. (If you have permission to do so).
Thanks for information. The page settings are correct, both consumption price and currency are stored.
It is displayed correctly in the portal, but not in the app. API problem?
Sorry, missed the part about the consumption overview. Its purely a visual bug that, sorry for the inconvenience. We will fix that in v 1.3.6, thanks for letting us know.
I'm honestly struggling to reproduce the issue, but perhaps its worth pulling down to refresh in the consumption page, to see if that fixes it.
The currency we display in the consumption page is supplied by the API, but there might be a caching problem here. Pulling down to refresh will re-download all the consumption data from the API.