3

Equalizer software v99 not working for EU P1 versions

  • Fixed & released

R
Remco Bressers

After upgrading the Equalizer software to v99, all measurements stopped working and the LED on the Equalizer is blinking red, indicating a loss of measurement from the NL P1 port. I suspect a (critical) bug in the v99 version of the software. Tested with Sagemcom T210-D ESMR5 (3-phase) meter.

A

Activity Newest / Oldest

Avatar

Alek Slater

Status changed to: Fixed & released

F

Freek S.

I'm having the same issue. I reported this issue last week to Easee's Support and they're working on a fix. I was told v99 was only intended to be pushed to the HAN (Norwegian) version of the Equalizer, but instead it was pushed to _all_ Equalizer versions, including the P1 variant. In the BeNeLux Facebook group someone has received a firmware update v103 that fixed the issue for him, but I do not see this version mentioned yet on the changelog page nor in the installer app or cloud environment.


R

Remco Bressers

v103 has been pushed to my Equalizer this morning which seems to resolve the case for me.


F

Freek S.

I'll contact support and ask them to push v103 to mine as well. Thanks


S

Sébastien van Loo

I have exactly the same issue and setup. Equalizer is reporting a very high current 80000A on phases and is blinking red.


Avatar

Alek Slater

Status changed to: Identified

Avatar

Alek Slater

How did you upgrade the Equalizer firmware to v99 ?


R

Remco Bressers

The Easee App mentioned an upgraded version of the Equalizer software. I clicked on "upgrade" and since then, it broke :(


  • F
Avatar

Alek Slater

Ah, so the Installer app. Thanks.